Automation & AI Integration
API Integration and Enterprise Automation
A02 · Practitioner
Entry requirements
A01 or F01 plus API proficiency
What 36 hours means
- Lessons
- 24 h
- Capstone
- 8 h
- Assessment
- 2 h
- Remediation
- 2 h
Syllabus
Four modules, twelve lessons. Every lesson states what it covers and the evidence you produce for it.
Module 1
Contracts and identity
API contracts · HTTP semantics · Authentication concepts
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A02.01 · 120 min
API contracts
Define request, response and error schemas for a mock CRM.
Evidence: Consumer tests fail on a deliberate breaking change.
A02.02 · 120 min
HTTP semantics
Use safe reads, writes and status codes appropriately.
Evidence: Tests distinguish validation errors from retryable failures.
A02.03 · 120 min
Authentication concepts
Compare API keys and delegated tokens; use a secret store.
Module 2
Events
Authorisation · Webhooks · Queues and retries
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A02.04 · 120 min
Authorisation
Enforce role and tenant restrictions in service handlers.
Evidence: A user cannot access another tenant by changing an object ID.
Module 3
Data consistency
Data mapping · Consistency and compensation · Rate limits
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A02.07 · 120 min
Data mapping
Translate fields and enumerations between two schemas.
Evidence:
Module 4
Delivery
Contract versioning · Integration monitoring · Handover and runbooks
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A02.10 · 120 min
Contract versioning
Introduce a new field without breaking existing clients.
Evidence:
Capstone
Integrate a mock CRM, ticketing system and notification service with scoped access, deduplicated events and an operational recovery guide.
Lab environment
Developer sandbox
Lab infrastructure is not yet provisioned, so this describes the environment the course is designed for rather than one you can launch today.